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Haidilao is a popular hot pot chain from China that has been expanding rapidly around the world. The Plaza Singapura branch is one of the most popular locations in Singapore, and it is located in the heart of the city’s shopping district.

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Some of the most popular menu items at Haidilao Plaza Singapura include:

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This is the signature hot pot broth at Haidilao, and it is made with a blend of chili peppers, spices, and herbs.

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This is a must-try for beef lovers. The beef is thinly sliced and cooked to perfection in a flavorful broth.

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This is a popular choice for those who prefer chicken. The chicken is marinated in cumin and other spices, giving it a delicious flavor.

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This is a premium beef that is known for its tenderness and flavor. It is a great choice for those who want to splurge.

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In the hot pot broth, this premium beef is thinly sliced and cooked to perfection.

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These noodles are made fresh daily and are the perfect way to soak up the flavorful broth.

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With a seating capacity of over 200 people, Haidilao Plaza Singapura is a great place to enjoy a hot pot feast with friends or family. The restaurant is divided into several private rooms, so you can have a more intimate dining experience. The decor is elegant and modern, with soft lighting and comfortable seating.

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Address:

68 Orchard Rd, #04-01 20 Plaza, Singapore 238839

Business Hours:

Monday To Sunday (10:30 AM – 4:00 AM)

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海底捞 Haidilao Hot Pot @Plaza Singapura
4.6
Based on 1956 reviews
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review us on
ivy Gan
17:52 25 Oct 24
Came here for a late night snack. Darren’s service is very good and responsive to all requests. Will definitely choose this next time for a late night snack.
Stephy Foo
12:40 23 Oct 24
Sharon was attentive and nice!
Rena Ng
12:47 21 Oct 24
Me and my friend went plaza sing today and we are serve by weishen we both are very happy and please with his service for being so attentive and helpful.
Bob Tan
13:01 20 Oct 24
Sharon’s service was excellent, thank you very much!
Sam W
08:56 20 Oct 24
HDL quality here is not as expected. In fact this is quite disappointing. Service was good, but atmosphere was a bit loud and drab and the food in particular was very underwhelming. Do not get the pork and chicken soup, or the mala milk broth. Prefer beauty in the pot over HDL. And prices are about the same and portion sizes were bigger elsewhere. Disappointing for HDL. Kung Fu noodles is the only reason why I would try HDL again but probably not. Suggest booking online or there is a terrible wait outside
Wong WY
17:51 18 May 24
Great service by Liang Xin Kang~ Very attentive and friendly. Highly recommend for Plaza Sing outlet!
J M
06:40 16 May 24
Celebrated Mother’s Day at HDL Plaza Sing outlet
- love the new concept of steaming, keep the fresh, sweet taste of seafood. The staff made a unique garlic-ky sauce to steam with the seafood, really yummy. We also steam corn, taste much nicer & sweeter than cooking in soup.
- they provide a fruit platter and cake, and perform with a song for my mum 🥰

Has been to different outlets of HDL…food has been fresh, service and staff are great. Please keep up the great work 👏👍
Melissa Tan
13:29 13 May 24
Had a great mother's day experience. Good and friendly service from the staffs even though they were really really busy. It was the first time bringing my mum there and she thoroughly enjoyed herself with the variety of free flow snacks, manicures and food! Thank you! will defo visit again.
Wee Keat Lim
02:29 13 May 24
As a waiter at the Plaza Singapura branch of Haidilao Restaurant, Zhang Xuerong showed an unforgettable service spirit. She always greets every customer with a smile and earns our admiration with her warm smile and professional attitude. Zhang Xuerong not only enthusiastically introduced us to the various food options on the menu, but also patiently answered our questions and made us feel at home.

Her service was also very efficient, serving us promptly and making sure our needs were met. Her passion and sense of responsibility in her work made our dining experience even more enjoyable and smooth. With the help of Zhang Xuerong, we had a pleasant and unforgettable dining experience.

Overall, Zhang Xuerong is an excellent waiter who provides excellent service to Haidilao restaurant customers with her professionalism and cordial attitude. We sincerely thank her for her hard work and dedication, and look forward to visiting Haidilao again and meeting her again.
Ling Long
13:19 12 May 24
Been to HDL many times and I can say PS outlet provided the best service and arrangement, thanks to Wilson and Adam. We will definitely come back for more. They also have really handsome manager as reviewed by many, we are lucky to have him danced "Ke mu san" for us! There are also "变脸" performance! We really had a great dining experience and enjoyable dinner here. Great job to the team and management at PS outlet!
Priyank Sharma
08:56 12 Mar 24
Haidilao chains serve the best authentic hotpots in the city. The taste reminds me of Beijing – when it used to be a second home. Staff here is very courteous and attentive. Try the super spicy variant and you will be in for a ride.
Priyank Sharma
08:56 12 Mar 24
Haidilao chains serve the best authentic hotpots in the city. The taste reminds me of Beijing – when it used to be a second home. Staff here is very courteous and attentive. Try the super spicy variant and you will be in for a ride.
Ryanlizana Celine
15:57 08 Mar 24
Jia Yang brightened up the restaurant with his enthusiasm and efficiency. The effort he put in to provide elevated customer service is top notched. Not only was he attentive to our preferences, he went the extra mile to ensure all our requests were met with an enchanting smile on his face . Thank you Jia Yang for being the cherry on top of our date night .
Ryanlizana Celine
15:57 08 Mar 24
Jia Yang brightened up the restaurant with his enthusiasm and efficiency. The effort he put in to provide elevated customer service is top notched. Not only was he attentive to our preferences, he went the extra mile to ensure all our requests were met with an enchanting smile on his face . Thank you Jia Yang for being the cherry on top of our date night .
Eric Goh
09:30 04 Mar 24
Eric Goh
09:30 04 Mar 24
Adrienne Luang
07:00 04 Mar 24
my first experience at hdl was very good! the place was very nice and clean, not noisy at all, with a nice view. the staff let us change to window seats. our server was jayson, and he danced for us the hdl dance, and gave us a toy when we said both secret password codes. please give him a pay raise as we were very pleased with his service! his dancing was also rly good
Adrienne Luang
07:00 04 Mar 24
my first experience at hdl was very good! the place was very nice and clean, not noisy at all, with a nice view. the staff let us change to window seats. our server was jayson, and he danced for us the hdl dance, and gave us a toy when we said both secret password codes. please give him a pay raise as we were very pleased with his service! his dancing was also rly good
Yuki Xin
15:00 02 Mar 24
We had the best dinner in Plaza Singapura HDL, and I want to give a huge shout-out to Aaron! Even though he wasn't feeling well, he took care of everything we needed. Plus, another staff who danced more than five times during our dinner, showing how dedicated the team in providing great services to customers. A big thumbs up to the awesome staff at HDL in Plaza Singapura for making our night so fantastic!
Yuki Xin
15:00 02 Mar 24
We had the best dinner in Plaza Singapura HDL, and I want to give a huge shout-out to Aaron! Even though he wasn't feeling well, he took care of everything we needed. Plus, another staff who danced more than five times during our dinner, showing how dedicated the team in providing great services to customers. A big thumbs up to the awesome staff at HDL in Plaza Singapura for making our night so fantastic!
Jason Lee
01:14 23 Feb 24
Hai Di Lao. You pay for the service and the entertainment - noodle dance, ke mu san, face changing entertainment while you dine.
Ng Ts
13:01 22 Feb 24
Thank you Aaron. Plaza Singapura. He is so kind and diligent!! Such a great and potential staff! Excellent in service and great smile. Very very attentive and alert his surroundings.
Wonderful experience in Plaza Singapura.
So honest and enjoyed in CNY Eve!!! You deserved our compliment!!
Chanel Wee
04:56 20 Feb 24
I recently visited the Haidilao branch in Plaza Sing and I must say, the customer service was exceptional! I wanted to give a special shout-out to the staff members, Sharon and the Frog Dancer. Their warm hospitality and dedication to ensuring a memorable dining experience truly impressed me. I wanted to express my gratitude for their efforts. Keep up the great work, Haidilao Plaza Sing!
Ashleigh Kueh
17:29 19 Feb 24
Very good team work 🙂
Excellent performances from 变脸魔术 to Live singing to enthusiastic & interactive Frog mascot that entertains us to birthday celebrations to dancing 科目三 tgt…

We really had lots of fun!

The atmosphere is no doubt the best out of the other haidilao outlets we have dined at 🙂
Pangtze Sia
10:22 19 Feb 24
Food is average. The water quality is very tasty
Dan Morogh
05:47 01 Feb 24
Food here is nice. Service is good.
Karmun Chong
13:05 31 Jan 24
Went to this branch for dinner. The service is good, especially Aaron and Adam have provided excellent services. Really enjoy my dinner here. Will definitely go back again.
chua jian ping
05:47 31 Jan 24
Food and service is great. Live singing every Monday but can get a little loud if you are looking for a place to chat with friends.
Kasey Tang
04:04 31 Jan 24
had dinner last night on 30 Jan, the staffs were all super friendly and entertaining. I’d say it was the best hdl session i ever had. Made so much effort to sing the birthday song for my friend and dance 科目3.
Hooi Ong
10:27 29 Jan 24
Last night, we held a dinner for middle school students at Plaza Singapora Haidilao. The waiters were very friendly and provided us with excellent service. Thank you to the waiters who helped us skip subject 3, sang happy birthday, pulled ramen noodles and prepared fish rolls for us. We had a lot of fun chatting/playing there. ❤️
Joy Chua
19:09 13 Jan 24
We were served by John who was very passionate about letting us know about the current offers and discount. He was attentive and regularly checked in with us. Another server, Darren who was not even in our zone but he made the effort to come and seranade us. REALLY THE BEST HDL OUTLET I HAVE EVER BEEN TO!
suet yin
14:35 12 Jan 24
Miss Jingxuan’s service is very good! !
Thank you✨
Clarkson Lew
05:31 12 Jan 24
yvonne yann
15:48 09 Jan 24
Aaron and 雪蓉
They were providing very professional service and patience to us. Really appreciate on they services and will come back for them. Thank you HAIDILAO plaza Singapura.
C V
14:32 07 Jan 24
very good service with Jia Yang and Darren. handsome superrrr nice ❤
Chew Win Kai
07:22 25 Dec 23
维克托诺瓦克
16:12 24 Dec 23
Eliot
11:55 24 Dec 23
Visited HDL Plaza Sing today and attended by staff name Jia Yang. He very helpful and friendly. Thanks for good service!
A C
01:33 24 Dec 23
The option of the ingredients has greatly reduced compared to my visit pre-pandemic. I made a reservation days in advance for Friday 9.30pm. I arrived earlier HDL at 9.11pm. Of coz I wasn't expecting to be seated immediately. And I was told to wait for 45mins to an hour. Which I thought maximum, I will be seated at the table by 10pm. But no, I only managed to get a table at 10.15pm. Which to me is ridiculous, what is the point of making early reservation when I still have to wait for so long. I followed up a few times in between and was told that the guests have finished the food and they are clearing up. But later told us that the guests are chatting. And they cannot get them to leave. Seriously, nowadays many restaurants have dining limitation. Besides when the guests have finished the food, why can't HDL invite them to leave? Makes no biz sense. I even told the HDL staff that dinner will become supper. Does it means that I should make a reservation at 8pm and turn up at 9pm to decrease my waiting time?

To be fair, we received this Xmas gift. We are appreciative.

However, to me honouring the reservation in a timely manner is more important to me. Imagine if you are going with a big group for some celebration and have to wait long time.

Wouldn't be my first choice for hotpot next time.
ELVAS Raj
16:51 23 Dec 23
J Chang
15:38 03 Dec 23
Thank you Darren for your service attitude | patient, careful and observant.
HDL Plazas is our first choice every time our friends make appointments, and we strongly recommend our friends to come here. Although the food at HDL is the same, the service and attitude are different.
Thank you for your service. See you next time!

Darren. Awesome!
Arun Sankar
14:09 03 Dec 23
Great tasty soups and awesome collection of menus. Great VFM!!! With free time killers like Manicure and art is really awesome
Shane Lim
06:25 03 Dec 23
HLing Chew
12:54 02 Dec 23
Dining Experience is really enjoyable. Was sitting at table 32, serviced by Aaron Leong (plaza singapura). He is really Swift and quick in action. My fav part of today’s experience was, he walked table to table to apologise for the “noise pollution” created by another table within my premises, and obviously it wasnt something he can control too. Lotsa thanks to Aaron for the pleasant dining experience 🙂
Pei Yuan Tiang
12:46 02 Dec 23
Extremely rude to my girlfriend, stating that she should eat the food (which was already rejected by another friend for being inedible)

Terrible service.
Earoel Kennedy
16:40 20 Nov 23
We usually find this location has the best services. Generally speaking Haidilao has better services compare to the other hotpot restaurants.

They usually able to accommodate us during the week without reservations, but of course reservations are recommended.

Their tomato soup base is the best among all the other hotpot places such as Beauty in the Pot in our opinion.

Their Bai Yu soup base is also great for those like the collagen soup.

They also refill with the original broths of your choices so, you don’t lose the flavours.
Baby Toh
02:44 18 Oct 23
Your attentive services have made our hotpot experience a truly delightful and memorable. Moreover, Adam had went beyond and above our expectations in setting up the bday decorations. He went to get roses (on his own expense) to complement our existing decorations so as to ensure that the birthday celebration was a successful one! Really a big thank you to you guys for making this day remarkable!! Keep it up!
Pauline Yoong
11:03 20 Aug 23
Honestly I think HDL is over hyped. I didn’t find anything special other than that the service was really good. We had a guy serving our table and I was say he’s really very attentive to us. Other than that the food was ok. I had better ones in China. This is really a very expensive over rated hot pot.
Kevin Tan
08:45 16 Jun 23
Hai Di Lao has never failed to impress! Service and food were excellent! We didn’t have to wait too long for a nice booth seat too! Really enjoyed everything, including the sauces and the desserts available! Will keep coming back! Tomato soup was really good! It was my first time trying it!
Mark Family Tree
18:33 23 May 23
The food was excellent, with a large and tasty variety to choose from. The service was spectacular. They gave me free juice for my first visit. They gave my wife a free platter because she is an obvious expecting mother. The staff there are very friendly, polite and helpful. The prices are very reasonable. Everything else around was closed and we were hungry. They are open late until 4AM. I'll say it again, the food was excellent. There is a large variety to choose from. Our meals were delicious. The service was perfect. They gave us a couple of complimentary food items because my wife is obviously expecting and they gave me a free drink for my first visit. Everything was very reasonably priced. Open late, great tasting, low priced, friendly staff, clean, quiet and cozy. I'm definitely going back.
[/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Our Cuisine” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Frequently Asked Questions (FAQs)” _builder_version=”4.23.1″ _module_preset=”default” title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][et_pb_accordion _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”What are the opening and closing hours of Haidilao Plaza Singapura?” open=”on” open_toggle_text_color=”#000000″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” toggle_text_color=”#000000″ toggle_level=”h5″ toggle_font=”|700|||||||”]

Haidilao Plaza Singapura is open from 11:00 AM to 10:00 PM, seven days a week.

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The price of a meal at Haidilao VivoCity depends on the type of broth, ingredients, and add-ons you choose. However, it typically costs around Prices ($ 30) per person.

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Yes, there are vegetarian alternatives on the menu at Haidilao Plaza Singapura. You may also order a vegetarian broth with your hot pot.

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Haidilao Plaza Singapura accepts all major credit cards.

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The Haidilao Plaza Singapura is an excellent choice for a romantic dinner for two or a fun night out with friends. One of Singapore’s most popular shops is located at 68 Orchard Rd, #04-01 20 Plaza, Singapore 238839. Haidilao restaurant offers a spectacular eating experience, a wide range of hot pot ingredients, and great service. So, what are you waiting for? Make your reservation right away!

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